I have a Neil Lane engagement ring from Kay’s. I’ve had nothing but negative experiences with them. Two days ago, one of the tips of my prong chipped off. I went to Kay’s and they said they weren’t sending any repairs out to till the end of July and that they have a list of people to call. They said it would probably take months before I’d get it back due to backups. They advised I shouldn’t wear my ring. I was so upset. When walking back, I passed this place. They fixed my prong, adjusted all of the other prongs (I have a bigger center stone than my setting comes with and Kay’s bent down all of the prongs to make it fit...making them all fragile), and dipped it all in less than 3 hours and for a good price. It looks brand new; better than how Kay’s set my ring up and I have a 1 year warranty. They seriously saved my ring! Go to them!!
I've had several items fixed here over the past several years from jewelry chains, clasps, and watch bands and repairs. Nice service and good prices.
The jeweler was very courteous, even friendly. He explained what would be done and quoted me a price and time. My watch battery was replaced in a timely fashion while I was shopping. I’ve used them before and won’t hesitate to use them again. They even do Jewellery repair and stone replacement.
Service was great. Courteous, responsive and quick to let me know what needed to be repaired before the work was done !
I was out of state from florida on vacation walked in Fast-fix they got some info took my watch and said they would text when done appropriately 30 minutes the lady told me. We walked outside the mall so my son in law could have a cigarette and about three drags in I got a text that My watch was ready. It was literally approximately 15 minutes. Very Nice folks. 5 stars for sure.
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